Some time ago, Global Test Market Switched their points system from market points, to LifePoints.
This has prompted me to check out the Lifepoints platform, after some people feel the amount they now get per survey, is significantly less.
In my LifePoints Review Today, I’ll be checking the following topics:
- What is LifePoints About?
- Signing up with LifePoints.
- How Much Are Points Worth?
- Surveys & Disqualification.
- LifePoints Complaints.
- PROS VS CONS.
- Is LifePoints Worth It? Concluding Thoughts.
- Beyond Survey Panels – If You Want To Make More!
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What Is LifePoints About?
Lifepoints was once an App, but the App has now been discontinued and there is a website instead.
It is what’s known as a paid survey website, where you can earn a small financial reward for sharing your opinion.
This involves completing surveys of various lengths. The answers you give will influence brands Worldwide.
Feedback is essential for businesses and brands to improve their products and services.
This is why they enlist the help of companies like LifePoints, that connect them to people like you!
By answering surveys, you can accumulate points and once you have made enough points, you can exchange them for various rewards.
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Signing Up With Lifepoints:
It’s simple to sign up to LifePoints and it’s free to do so.
You need to give your name/email and create a password and then you’ll need to add your home address as well.
Once you’ve done this, you need to confirm your email address by clicking on the link they email you.
Once you do this, you’ll be awarded 10 LifePoints for signing up! 🙂
From here, you need to complete your profile – some profiling questions will pop up immediately, as soon as you’re on the platform.
This includes questions such as…
- How many people in your household.
- How many children you have.
- You income.
- Employment status.
After you’ve completed your profile questions, which takes about 1 minute and you can get an additional 10 points for this.
So, I had 20 points pretty quickly… But that left me wondering how much work I would really need to do before I could redeem rewards.
How Much Are LifePoints Worth?
So, I did have 20 points just for signing up and answering a few basic questions.
But how many points do you really NEED to redeem something?
How many points you need, is going to vary slightly depending on your location.
In the UK, I saw I could redeem from just £3 for a Starbucks voucher for 345 points – which is the same as just under $4 in the US.
So, how long would it take me to achieve this small amount!?
Well, there were two surveys on my dashboard worth 50 when I signed up, (100 in total) which said they’d take 26 minutes combined to do.
But it’s unlikely you’ll actually qualify to do most of the surveys – in general, I have to attempt several surveys I’m able to complete even one!
This is because they’re always looking for a narrow demographic and not everyone is going to match that.
It’s likely going to take you several hours of work before you will have enough to even cash out the lowest value gift card!
Screening Out And Surveys:
It’s one of the most frustrating thing about surveys…
That so often, you’ll try them and answer several questions, only to be thrown off and told that you don’t qualify for this one and are screened out.
This could happen several times in a row and it’s going to be why so many people just give up with it.
When I tried the first survey with LifePoints, I was expecting I wouldn’t make it through to the end….
….and I didn’t!
I was chucked off after spending a minute or two answering some qualifying questions.
I also noticed that, while the survey said it would be 13 minutes on the dashboard but…
It told me it would take 25 minutes when I actually went into it!
One good thing to note was….. They DO give you points if you don’t qualify. It’s only 2 points, but at least there is some sort of compensation.
Over the next couple of days, it seemed that every survey would say one time on the dashboard, but another amount of time when you went into it.
Overall, I seemed to qualify for around half and half get chucked off…
I may have just been lucky, I have experienced FAR worse with some sites.
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LifePoints Complaints:
There are a bunch of complaints recently for LifePoints.
Since they’ve only recently merged with other companies, perhaps this is something that will improve over time.
On surveypolice.com – LifePoints has only 1 star and 37 reviews.
There seem to be a lot of complaints since mySurvey and Global Test Market merged with LifePoints.
This includes complaints that you earn less for surveys overall, poor customer service, regular screening out from surveys and having to wait a long time for points redeemed to show.
On Trustpilot, there are other 1 point reviews in the Global Test Market review section, which talk about issues they’ve faced since switching to LifePoints….
Much of this negative feedback is very recent, so hopefully they will iron out some of these problems.
Despite some of the negative recent reviews, LifePoints is still a legitimate survey panel, it’s just not one of the best reward sites in my opinion.
PROS VS CONS:
PROS:
- Surveys tend to be on the shorter side. I hear 10 minutes is common. I’ve seen surveys ranging from 7-15, although they often say they’re more once you click through.
- Surveys were available right away.
- Attractive and clean design, which is easy to navigate.
- Many different gift card options.
- You earn points even if you don’t qualify for the survey.
CONS:
- The time the survey says, isn’t always how long it really is.
- Complaints of poor customer service.
- It will take a lot of time and effort to make a very small amount of money.
- Expect to be screened out/not qualify often.
- You can answer questions for several minutes, prior to getting screened out.
Is LifePoints Worth It? Concluding Thoughts!
Despite some of the negative feedback, I’ve so found far found LifePoints to be OK.
There have been surveys available each time I’ve logged in and so far, I’ve qualified for around half.
I’ve now got close to 100 points, so I figure I’ll keep going until I manage to get a gift card…
But is it really worth your time? Well, it’s not going to easily make you extra money at all.
So, if you’re looking for a way to make extra cash, this isn’t really going to help much.
But as a platform goes, it’s a good design and I have still quite enjoyed my time on it.
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As in, in some cases you could go for months not making anything – but if you stick with it, it will reward you far more.
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So, that concludes my LifePoints review for today – if you want to share your own experience, feel free below!
All the best,
Recent positive reviews….
Linda Gee says
Don’t waste your time with LifePoints. I was a MySurvey member for over ten years with no problems. They switched to LifePoints and they suspended my account saying that I was committing a fraud by working under multiple screen names. Of course, that is a lie but they confiscated my reward dollars and cancelled my account. LifePoints is a scam. You will do surveys then they will take away your access to claim the rewards.
Nat says
Hi Linda,
Thanks for sharing your experience with Lifepoints. Most survey companies do have very strict regulations when it comes to duplicate accounts and so on – although, they can of course make an error. Even so, they can close accounts with whatever is left in it unpaid. This is why I would recommend withdrawing as soon as you can, rather than leaving points in an account, (if you have enough to withdraw of course). I don’t always take this advice myself! But only have a couple of accounts that I’d let points/money build up a bit.
Sheldon Behensky says
My account was also cancelled for no reason. Since February 2019 when Mysurvey became lifepoints I have not been able to sign in to Lifepoints because my account was temporary unavailable. Starting March 1 I went to the help center for help sending request every week. On April 2 I received my 1st response saying that my issue was sent to another group. After several follow ups and receiving a run around I received a message on May 22 that my account was closed and all of my points (1000) were forfeited because of violating their rules. How can I violate their rules when I couldn’t log in? Judging by other complaints I’ve read It seem that they are closing accounts so they don’t have to payout the rewards people earned. STAY AWAY FROM THEM!
Nat says
Hey Sheldon – thanks for stopping by. Yeh, doesn’t sound like they dealt with that very well at all. Some panels do have very strict rules and they do sometimes make very snap judgments to close accounts it seems, for whatever reason. It isn’t fair that points already earned can be taken away, I really don’t agree with that at all.
Sheldon Behensky says
I didn’t belong to any other survey site. I did reply to them asking how I could violate their terms when I could not log in? Seven days now without a reply but I’m not surprised it took over a month to receive my 1st non-auto reply.
Nat says
It’s happened to me before :(… not with lifepoints, but it’s common. I hope you manage to get somewhere, but from my experience with others, I doubt you will get far. Once these companies make their mind up, they will just toss you out and that’s it unfortunately.
Sheldon Behensky says
Last resort will be the BBB. As of today there are 139 complaints against them and they seem to be responding to them.
C. says
I was a member of MySurvey for 5 years when the switched to Lifepoints panel the survey points dropped dramatically. I had over 22,000 points and now their gone!!!. I try customer service they never respond to any of the emails I have been sending them for 2 months and no points either. Lifepoints is a rip off don’t waste your time.
Nat says
Sorry to hear that – hope you managed to get hold of them!
Kristina Cunillera says
Lifepoints is a scam. You can read all about their fraudulent dealings by visiting the Better Business Bureau (BBB). Lifepoints is a subsidiary of Lightspeed from Warren, NJ. Countless complaints about suspended memberships without cause, money not being granted for completed surveys, and zero response from the Help Center.
The original site, GlobalTestMarkets was amazing, but everything turned sour when LifePoints bought them out. This is a scam, again as per the BBB, which you can review yourself.
My account was suspended without cause, zero reason provided, on 9/3/2019. I spent six weeks sending in requests through their Help Center, before giving up. Then in mid-December I began receiving promotional emails again, so I thought maybe they’re under new management, but when I went to see if I could login, I was no longer suspended, but I was placed in an eternal loop of “your account needs to her verified” and “you’re already registered, please login”. Another few weeks of sending help requests with zero response. I then added my complaint to the BBB.
Nat says
Thanks for your input Kristina!